Deen Tunes
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Privacy Policy

Last Updated: March 2026 • Compliant with Information Technology Act, 2000 & SPDI Rules (India)

1 Introduction & Scope

Welcome to Deen Tunes ("we", "our", or "us"). We create faith-inspired, high-quality digital learning resources, printable workbooks, and educational e-books for young children and families. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website or purchase digital products from us.

By accessing our website or placing an order, you agree to the collection and handling of your data in accordance with this policy and applicable Indian laws.

2 Information We Collect

We collect only the essential information required to fulfill your digital orders and provide seamless customer support:

  • Contact Information: Your name, email address, and mobile phone number provided during checkout.
  • Transaction Metadata: Razorpay payment identifiers, order timestamps, and purchase receipt IDs.
  • Technical Data: Basic browser user-agent and IP logs for fraud detection and download token security.

Payment Information We Do NOT Store

All financial transactions are processed directly by our PCI-DSS compliant payment aggregator, Razorpay. Deen Tunes never collects, sees, or stores your credit/debit card numbers, CVV codes, Net Banking passwords, or UPI PINs. All payment credential transfers are encrypted end-to-end through bank-grade SSL/TLS protocols.

3 How We Use Your Information

We utilize collected details strictly for legitimate operational purposes:

  • Generating cryptographic, time-limited download tokens to deliver your purchased PDF workbooks.
  • Sending payment confirmations, digital invoices, and re-download links to your email address.
  • Providing responsive customer support for download queries or technical difficulties.
  • Preventing fraud, unauthorized link sharing, or abuse of our intellectual property.

4 Cookies & Analytics

We use minimal, privacy-respecting cookies and local storage exclusively to manage checkout sessions, store download tokens temporarily in your browser, and ensure site functionality. We do not engage in invasive third-party ad tracking or cross-site profiling.

5 Data Sharing & Third-Party Disclosure

We do not sell, trade, rent, or lease your personal identification data to third parties. We share data only with trusted infrastructure partners necessary to deliver our services:

  • Razorpay Software Private Limited: For payment gateway processing and verification.
  • Cloud Infrastructure (Vercel & Hostinger): For secure token generation, web hosting, and protected digital file streaming.
  • Legal Authorities: Only when strictly required by applicable Indian law, court order, or governmental regulation.

6 Children’s Privacy Protection

Although our learning resources are designed to benefit young children, all purchases, account activities, and checkout processes must be conducted by adult parents, legal guardians, or educators aged 18 and above. We do not knowingly solicit or collect personal information directly from children under 13.

7 Data Retention & User Rights

We retain transaction records only as long as necessary to satisfy accounting, tax, and audit obligations under Indian law. You have the right to request access to, correction of, or deletion of your personal details by contacting us at our official support email.

8 Grievance Officer & Inquiries

In accordance with the Information Technology Act, 2000 and rules made thereunder, any queries, feedback, or grievances regarding this Privacy Policy can be addressed to:

Deen Tunes Support & Privacy Desk

Email: ahfazahmed24@gmail.com

Response Time: Within 24–48 Business Hours

Email Privacy Desk